SMS Messaging – Privacy Policy
This Conversational SMS Consent Privacy Policy outlines the terms and conditions under which United Branches Foundation Ltd ("we," "us," or "our") may communicate with you via SMS (Short Message Service) for conversational purposes. By providing your consent to receive SMS messages from United Branches Foundation Ltd, you agree to the terms outlined herein.
Privacy Policy for Conversational SMS Messages
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our conversational SMS messaging service. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Telephone Consumer Protection Act (TCPA) and other relevant regulations.
Opt-In Consent for SMS Communication
By providing your mobile phone number and opting in to receive SMS messages from United Branches Foundation Ltd, you are expressly consenting to receive SMS messages for conversational purposes. These SMS messages may include, but are not limited to, appointment reminders, scheduling inquiries, service updates, and other communications relevant to your interactions with United Branches Foundation Ltd, including appointments, billing, and cancellations.
Opt-In Consent Methods
There are three ways to provide Opt-In consent for receiving SMS conversational messages from United Branches Foundation Ltd. Verbal consent does NOT constitute valid consent for SMS messages. Consent requests must be submitted using one of the following methods:
Selecting the Opt-In box on the Contact Form located on our website.
Emailing admin@unitedbranchesfoundationltd.com to request Opt-In Consent. A consent form will be sent via email, which you must complete, sign, and return to admin@unitedbranchesfoundationltd.com.
Completing a consent form in person at the office of United Branches Foundation Ltd. The form will be sent via email for completion, signing, and returning to admin@unitedbranchesfoundationltd.com.
By submitting your consent and phone number, you authorize United Branches Foundation Ltd to send you SMS messages and notifications. Standard message/data rates may apply.
Opt-Out Option
You have the right to opt out of receiving SMS messages from United Branches Foundation Ltd at any time. To opt out, reply to any SMS message with the word “STOP.” Once you opt out, you will no longer receive SMS messages from us, except for a confirmation of your opt-out request.
Information We Collect
We collect personal information that you provide to us when you engage in conversational SMS messaging with us.
This may include:
Your phone number
Messages exchanged during the conversation
We use the collected information to:
Provide and personalize our SMS messaging service
Respond to your inquiries and requests
Communicate about services, appointment reminders, cancellations, or questions related to your interactions with us
Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Disclosure of Information
We do not disclose your personal information to third parties unless required by law or with your explicit consent. When necessary, information may be shared with service providers assisting us in delivering our messaging service or complying with legal requirements. We do not share your mobile phone number or any other personal information with third parties for marketing purposes without your consent.
Retention of Information
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If we inadvertently collect such information, we will delete it upon notification.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised Privacy Policy on our website or through other communication channels. Continued use of our service after changes are posted constitutes acceptance of those changes.
Ring Central Phone System
United Branches Foundation Ltd uses the RingCentral phone service provider to ensure secure and private communications. RingCentral provides HIPAA and ISO-compliant solutions, meeting HL7 standards for confidence in medical communications.
Data and Message Rates
Standard message and data rates may apply to SMS communications. You are responsible for any fees or charges from your mobile carrier. Please verify applicable rates with your mobile network operator (e.g., Verizon, AT&T, T-Mobile).
Frequency of Messages
SMS communications will be limited to a reasonable frequency and relevance, including appointment reminders, scheduling adjustments, or important updates related to our services. We do not send unsolicited marketing messages without your explicit consent.
Contact Us
For questions or concerns about this Privacy Policy or SMS communication practices, contact us:
United Branches Foundation Ltd
1223 Augusta West Parkway
Augusta, Georgia 30909
Office Phone: 706-530-5397
Email: admin@unitedbranchesfoundationltd.com
Website: www.unitedbranchesfoundationltd.com
By using our conversational SMS messaging service, you consent to the terms of this Privacy Policy.
Last updated on November 5, 2024.